Network Peering Issue

Incident Report for FireText

Resolved

All services are restored. A network peering issue up-the-line was affecting connectivity between FireText and some mobile network connections.
Posted Nov 10, 2016 - 10:54 GMT

Identified

A network peering issue has been identified affecting connectivity. We are working with our suppliers. All inbound SMS messages are being processed now. All other services are currently restored.
Posted Nov 10, 2016 - 10:42 GMT

Investigating

We are currently investigating a small dip in performance of the application reported by a small handful of customers. Message sending is not affected.
Posted Nov 10, 2016 - 10:01 GMT