Network Peering Issue
Incident Report for FireText
Resolved
All services are restored. A network peering issue up-the-line was affecting connectivity between FireText and some mobile network connections.
Posted Nov 10, 2016 - 10:54 GMT
Identified
A network peering issue has been identified affecting connectivity. We are working with our suppliers. All inbound SMS messages are being processed now. All other services are currently restored.
Posted Nov 10, 2016 - 10:42 GMT
Investigating
We are currently investigating a small dip in performance of the application reported by a small handful of customers. Message sending is not affected.
Posted Nov 10, 2016 - 10:01 GMT