All Systems Operational

API Operational
Application Operational
Outbound SMS Operational
Inbound SMS Operational
URL Shortener Operational
Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 12, 2026

No incidents reported today.

Nov 11, 2026

Delayed Delivery Receipts
Resolved - This incident has been resolved.
Nov 11, 17:39 GMT
Monitoring - Between 11/11/26 09:00 - 10:00 GMT the processing of some delivery receipts appear to have been delayed, brief recurrences were observed. A fix has been applied as of 12:00 GMT and processing appears to stable. The team will continue to monitor for the next hour to ensure there is no recurrence.
Nov 11, 12:55 GMT
Increased Latencies and Timeouts
Resolved - This incident has been resolved.
Nov 11, 17:24 GMT
Monitoring - During observations for the delayed receipts. The team noted increased i/o latencies at times to service requests on one of our databases going back to 5am. This will have resulted in increased response times periodically to APP and API requests. At 15:21 GMT requests were failed over to a different instance. Services appear to be operating as normal, the team will continue to monitor performance over the next hour before closing the incident. We apologise for any inconvience caused.
Nov 11, 16:19 GMT

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

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