All Systems Operational

API Operational
Application Operational
Outbound SMS Operational
Inbound SMS Operational
URL Shortener Operational
Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

SSL Certificate Maintenance Aug 19, 2026 23:00 - Aug 20, 2026 00:00 BST

Update - We will be undergoing scheduled maintenance during this time.
Aug 12, 2026 - 16:24 BST
Scheduled - SSL Certificate Update

During this maintenance an updated SSL certificate for *.firetext.co.uk will be installed.

As part of this update, please note our root and intermediary certificates will also change from Sectigo to SSL.com. If your systems require that these are added to your trust stores, the new certificates can be found at https://www.ssl.com/repository/

CA Bundle
Intermediary - SSL.com TLS Issuing RSA CA R1 - https://ssl.com/repo/certs/SSL.com-TLS-I-RSA-R1.pem
Root - SSL.com TLS RSA Root CA 2022 - https://ssl.com/repo/certs/SSLcom-TLS-Root-2022-RSA.pem

Any systems failing to reach FireText following the update should ensure they have the latest root certificates on their systems or look to add the updated certificate to their systems SSL trust store.

Aug 12, 2026 - 16:20 BST

Aug 14, 2026

Resolved - This incident has been resolved as of 14/08/26 11:12 BST.
Aug 14, 12:17 BST
Investigating - We are aware of some degradation with SMS performance to and from O2 starting at 14/08/26 10:36 BST. MT, MO and DR deliveries maybe affected or delayed.
Aug 14, 11:01 BST

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.