Degraded performance with VMO2

Incident Report for FireText

Resolved

We are satisfied through our monitoring that this is no longer a live issue, so marking as resolved.

Posted Jul 28, 2023 - 15:22 BST

Monitoring

VMO2 have indicated they have implemented a fix, and we are monitoring.

Posted Jul 28, 2023 - 11:58 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 28, 2023 - 11:42 BST

Update

This issue is still being investigated.

Posted Jul 28, 2023 - 10:59 BST

Investigating

We are currently investigating this issue.

Posted Jul 28, 2023 - 09:38 BST

This incident affected: Outbound SMS.