Delayed Delivery Receipts

Incident Report for FireText

Resolved

This incident has been resolved.
Posted Nov 11, 2026 - 17:39 GMT

Monitoring

Between 11/11/26 09:00 - 10:00 GMT the processing of some delivery receipts appear to have been delayed, brief recurrences were observed. A fix has been applied as of 12:00 GMT and processing appears to stable. The team will continue to monitor for the next hour to ensure there is no recurrence.
Posted Nov 11, 2026 - 12:55 GMT
This incident affected: Outbound SMS.