Delivery Receipts forwarding

Incident Report for FireText

Resolved

All forwarding has been restored. Queues of Delivery Receipts have now been cleared. Delivery receipts are forwarding in their usual. We'll continue to monitor. We apologise for any inconvenience. :)
Posted Jul 10, 2019 - 14:32 BST

Identified

We have investigated and identified an issue where delivery receipts are not being forwarded to user's web-hooks (if supplied). Delivery receipts are being recorded and are processing - but not forwarding.
This therefore only affects users that have a Delivery Receipt forwarding web-hook setup. These Delivery Receipts are being queued and will be processed.
Posted Jul 10, 2019 - 14:12 BST
This incident affected: API.